Introduction
CodeAscent is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our Python learning platform.
Information We Collect
We collect the following information:
- Username and account information
- Email address (for authentication and communication)
- Learning progress and statistics
- Messages sent through the app
- Game achievements and purchases
- Device information for app functionality
- Payment information (processed securely through Stripe)
How We Use Your Information
Your information is used to:
- Provide and improve the app experience
- Save your learning progress
- Enable social features like messaging and leaderboards
- Moderate content to keep the community safe
- Process payments and subscriptions
- Provide customer support
- Send important updates about your account
Data Sharing
We do NOT:
- Share your data with third-party advertisers
- Sell your personal information
- Use third-party analytics or tracking
All data is stored securely and used only for app functionality and safety. We only share data with trusted service providers necessary to operate the platform (e.g., Stripe for payments, database hosting, email service).
Data Security
We use industry-standard security measures to protect your data, including encryption and secure database storage.
Performance & Battery Optimization
We are committed to providing an efficient app experience:
- Adaptive polling reduces network usage when app is in background
- Push notifications are planned for future updates to improve real-time messaging while reducing battery consumption
- Background activity is minimized to preserve device resources
Your Rights
You have the right to:
- Access your personal data - View all data we have collected about you
- Request deletion of your account - Permanently delete your account and associated data
- Opt out of certain features - Disable social features while keeping your learning progress
- Contact us with privacy concerns
How to Request Data Deletion:
- Go to Settings in the app
- Tap "Delete Account"
- Confirm your decision
- Your account and data will be permanently deleted within 30 days
What Data is Deleted:
- Your username and account information
- All messages you've sent
- Your learning progress and statistics
- Shop purchases and inventory
- Friend connections and challenges
Data Retention:
- Most data is deleted immediately upon account deletion
- Some data may be retained for up to 30 days for backup purposes
- Moderation logs may be retained for up to 90 days for safety and legal compliance
- Anonymized analytics (if any) may be retained indefinitely but cannot be linked back to you
Children's Privacy
CodeAscent is designed for learners of all ages. We take special care to protect younger users and comply with applicable children's privacy laws (COPPA). Before accessing social features that collect personal information, we require verifiable parental consent through our parental gate system. We encourage parental involvement and supervision.